Once registered you have access to The Microbiome Summit content until December 31, 2019. During this time, you can watch each video and listen to each audio recording as many times as you want!

No, videos and audio recordings are available for streaming only. You will need an internet connection to engage with all the content.

If for any reason you are not satisfied with your purchase, we will gladly issue you a full refund within 15 days of purchase. Refund requests should be directed to support@townhallmedicine.com.

We want you to have the best viewing experience possible.  Let’s review some of the possible causes.

• Internet Connection Speed.  High-speed internet is a must for viewing streaming videos. We recommend a connection speed of no less than 10 Mbs.
• Browser.  Town Hall Medicine platform works best on Google Chrome, Firefox, or Microsoft Edge. Additionally, we recommend using the latest version of your web browser.
• Computer Speed.  Some older computers may have trouble streaming the content.

If you are still having issues, please email us at support@townhallmedicine.com and share with us as much detail as you can, including answers to the following questions.  We will do our best to help you out.

• Are you getting an error message or are the videos just not playing when you click the play button?
• What browser are you using?
• What version of that browser?
• Go to speedtest.net and run a test, what speed does it say you have for download?

That happens!  You can reset your password at any time. To do so, click here

There are no price adjustments after an order has been completed.